A Government of Telangana Undertaking
Beware of fraud calls. HMWSSB officials will NEVER ask for OTP, bank details or payments over phone calls. For any complaints dial our 24×7 helpline 155313.

Grievances Status

Track the status of a registered grievance with your complaint number.

How it works

  1. Enter your 9-digit CAN number
  2. Verify the consumer name and connection details
  3. Complete the request or download the document
  4. Receive confirmation by SMS on your registered mobile

What you need

  • CAN number (printed on your water bill)
  • Registered mobile number